Privacy Policy

Dear ,

Thank you for visiting our website. We are committed to protecting your personal information and maintaining a safe, reliable experience for every customer who visits or shops with us. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our services.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide Directly
When you place an order, contact us through live chat, or submit a message through our contact page, you may provide:
Your name
Email address
Payment information (processed securely through our payment partners)
Any additional details you choose to share
b. Automatic Data Collection
When you visit our site, certain information is collected automatically, such as:
Your IP address
Device type
Browser information
Pages you visit on our website
Time spent on the site
This data helps us improve performance and enhance user experience.
2. How We Use Your Information
We use your information to:
Process and deliver digital orders instantly
Provide customer support through live chat or email
Improve our website’s functionality and user experience
Prevent fraud or unauthorized activity
Communicate important updates regarding your orders
We never sell or trade your personal information with third parties.
3. Payment and Security
All payments on our website are processed by trusted, secure, internationally-accepted payment providers.
We do not store or have direct access to your full payment details. Sensitive information is encrypted and handled safely according to industry standards.
4. Digital Product Delivery
Since all products on our platform are digital, delivery is automated.
As soon as your payment is completed, your digital item is delivered instantly.
5. Refund & Return Policy (Summary)
We do not issue refunds for correctly delivered digital products, as these items cannot be returned once accessed.
If you purchased a custom service through our support team and it is delivered incorrectly, incomplete, or not as promised, we may provide a refund after review.
Since our products are digital, we do not accept returns under any circumstance.
(For full details, please refer to our Refund Policy page.)
6. Cookies & Tracking Technologies
Our website uses cookies to:
Keep the site running smoothly
Save your preferences
Improve loading speed
Analyze visitor activity to enhance user experience
You may disable cookies through your browser settings, but some features of the site may not work properly without them.
7. Third-Party Services
We may use trusted third-party tools for:
Payment processing
Website analytics
Live chat support
These services may collect limited information needed to perform their functions, but they are not allowed to use your data for unrelated purposes.
8. Data Protection & Storage
Your information is stored securely, and we take appropriate measures to protect it from unauthorized access, loss, or misuse. Although no online system is 100% perfect, we continuously update our security practices to safeguard your data.
9. Accessing or Updating Your Information
If you want to review, update, or delete any personal information you’ve shared with us, you can contact us anytime through our live chat or Contact Us page. We’ll be happy to assist.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that such information was provided, we will remove it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or need help with anything, you can reach us anytime — we operate 24/7.
Live Chat: Available on every page
Contact Page: https://servicenook.com/contact-us
We’re always here to help.